If your product is covered by an international warranty then you should contact the product manufacturer directly. Please check whether the relevant company honours warranties outside the US before providing any item or store specific information to them. Otherwise, we may be prevented from making a warranty claim on your behalf.
We offer a warranty return service for products purchased through Big Apple Buddy for a fee of US$50 per item. You will be responsible for all shipping costs associated with the return/exchange. If you are interested in this service, please contact us.